Sixty Peace of Mind reasons why so many choose Visa World and Travel Happy
Our offices are staffed at all times during normal office hours.
Our shop counter service is open at all times during normal office hours.
Our telephone lines are answered at all times during normal office hours.
Human beings answer all calls at all times during normal office hours.
We do not close for lunch.
We do not make you call a premium rate number ~ 0904, 0905, 0906 etc.
We do not have 0870 or 0871.
We do not even have 0844 or 0845.
We do not earn when you call us, so your enquiry is answered with speed and efficiency.
If we keep you talking, it will cost us our time and money as well as yours.
We do not have a recorded welcome message.
You do not have to press options.
You have SIX ways to order at your convenience and according to your preference:~
by post, by bike or courier delivery, by fax, by personal visit, by telephone or online.
If you order another way, we are grateful for that also, at no extra charge. "Thank you."
We do not penalise you or charge you extra if you prefer not to order online.
We can discuss your application at our shop counter and check it while you wait.
We do not charge extra for urgent orders.
We do not surcharge you if you do not use our order form.
..... and we do not surcharge you if you do not pre-register your customer details online.
..... ..... nor do we surcharge you if you do not pre-submit your order requirements online.
We Guarantee that our Order Form is the easiest to complete of all our competitors.
… & up to 6 applications on 1 form instead of 6 separate forms needed by most competitors.
If you find an easier form giving the information needed, your order will be free of charge.
Each application is checked for minimum requirements before submission.
Your application will be checked with care in a professional manner by trained personnel
in our office and not by a courier on the back of a satchel whilst queuing at an embassy.
Time is budgeted to inspect all troublesome sections for content and presentation.
This is how we regularly achieve 100% successful acceptances on first lodgement.
Our systems allow for the greatest flexibility, as ***required fields*** are not finalised until
all the paperwork and documentation is complete and satisfies embassy requirements.
This ability to easily facilitate changes is especially appreciated by those who
have to arrange business travel and make business travel arrangements.
We do not stockpile applications.
We do not stockpile for economic or for volume processing ~> or for any other reason.
Each application is lodged at the first opportunity once all the requirements are met.
When being lodged or collected, your documents will be handled and presented only by
All personnel (visa consultants, processing agents, support staff, embassy couriers,
our own 'Visa World Trained' couriers.
We do not outsource to bikes, minicabs or third party couriers etc.
This way, if an unexpected query does occur, our couriers do have the competence and
the experience to react with appropriate action that will usually resolve the problem.
Each courier is contracted with us to react as if any query or problem was their own.
We have the simplest, easiest to use and most accurate to-the-minute tracking facility.
Our address is not a P.O. Box No.
We are happy for you to know our exact location.
We have been trading from the same Main Road shop premises since 1995.
We are not a travel agent ~> we do not sell tickets ~> we have no conflict of interest.
We process passport and visa applications solely in the interests of the applicant.
Our core business is professional passport and visa agents ~> and always has been.
We did not evolve from another trade of bike, dispatch, messenger or distribution service.
Our competence embraces experience, knowledge, practice, skills and tact ~> far more
than required of a carrier for simple pick-ups, deliveries, collections and returns, etc.
Our core value is quality care ~> and ongoing alert concern to satisfy customer needs.
Staff operate to our business ethic motto: ~> If you're not satisfied, we're not satisfied.
They are each contracted to strive for service excellence that will exceed expectations.
We have passport and visa details on all 220 countries for all 220 nationalities.
The easy-to-read narratives are explanatory and unrivalled for completeness and clarity.
If you can find a more informative and useful website, we would really like to know about it.
Our experienced team of processing staff are available for consultation, advice, assistance,
information and progress updates at all times during normal office hours.
We have 24 hour telephone, fax and mobile contact numbers available direct to our 24hr duty
manager if needed in an emergency or for any reason in connection with a job in progress.
messengers, transport, dispatch, admin, accounts and even sales staff) are each
contractually obliged to treat the processing, presentation, lodgement, collection,
dispatch and indeed the general handling of each passport and visa application
~ as if it were their own.
We have top-flight support services geared for emergency ~ to cater for the unexpected.
As daily visitors to Her Majesty's Passport Office we are well placed to provide
solutions whenever solutions are possible.
If it can be done in time? If at all possible? We will do it. If not ~ it cannot be done.
We are the only service with pre-set discounts for additional travellers of up to 75% off.
Our prices are kept competitive, clearly stated and easily accessible for comparison.
We are PCI DSS Compliant adhering to the Payment Card Industry Data Security Standards
endorsed by Visa, MasterCard, Amex, etc. certifying that our data security standards are
rigorous and ensure that our customers credit card information remains safe and secure.
We Guarantee that there is no other visa service that provides all of these facilities.
These are over sixty of the many USP* reasons that make Visa World the Brand Leader
for both Personal Service and Performance and without doubt, easily the best by far.
Visa World is a privately owned family partnership, which employs an ever-growing team
of dedicated, efficient, happy and smiling personnel who remain under the day-to-day
supervision and control of the founders who started the business in 1991.
Service is our business ~ If you’re not satisfied, we’re not satisfied
*Unique Selling Point